![]() EaseUS Data Recovery Wizard is the perfect tool for the job as it’s fast, reliable, and easy to use.ĭon't save the recovered data on your external hard drive before fixing and making it work normally again. To recover data from a problematic drive you’ll require dedicated software. Here’s how to salvage your files.ģ Steps to Recover Data from External Hard Drive This will not only ensure you have a copy of the files but also avoid the possibility of losing anything stored on the disk while trying the fix the problem. Recover Data Before Fixing a Non-Working DriveĪfter making the external hard drive detectable, we suggest that you recover any data stored on it immediately. Move to Part 2 and we'll show you how to use the EaseUS Data Recovery Wizard to restore all your precious data. If that’s the case, you can try to open the drive and access the data. Tip If your external hard drive is physically damaged, you’ll need to take it to a maintenance center for repair.Īfter following the tips above, hopefully, your computer should be able to detect and recognize your external hard drive. Right-click USB Root Hub > Properties > Power Management > uncheck "Allow the computer to turn off this device to save power". Open Device Manager > expand "Universal Serial Bus controllers". In Run (Windows + R), type devmgmt.msc and hit Enter. ![]() If none of the above methods get the drive working again, you should check to see if the power management settings in Windows could be causing the issue. If possible, you can also try connecting the drive to a different computer to see whether the problem is with the drive or PC. Try plugging the drive into another one to see if that helps. If the cable appears fine, then it could be the USB port on your PC that's faulty. Change a USB Port or Connect to a New Computer In fact, even if you can’t see any obvious damage, it's worth swapping the cable in case there is a problem inside. ![]()
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